Frequently asked questions
If you've got a question about our Company, one of our products
or the way we make tasty, enjoyable food, you may find the
information you're after here.
The Consumer Care team at Heinz has answered some of the most
commonly asked questions we receive from you, the people who buy
our products. If you're unable to find the answer to your question
below please feel free to Talk to Us.
What does '57 Varieties' refer to on Heinz labels?
While riding a train in New York City in 1896, our founder
Henry J Heinz saw a sign advertising 21 styles of shoes, which he
thought was clever. Although Heinz was manufacturing more than 60
products at the time, Henry thought 57 was a lucky number. So, he
began using the slogan "57 Varieties" in all his advertising. Today
the Company has more than 5,700 products around the globe, but
still uses the magic number of "57". Find out more about Heinz and our History.
The slogan '57 varieties' was born and is still featured on
Heinz labels to this day. In fact, today we make and sell around
5,700 varieties. However, 57 is as much a part of our Company as
the name itself, and will forever stay so. Find out more about Heinz and our History.
How can I find out where to buy my favourite Heinz
Because we're a favourite in many food markets, most
supermarkets stock our products. If you find the Heinz range is
limited in your local store, speak to the customer service desk
about stocking your favourite Heinz products.
Who can help with general enquiries about products and label
Our Customer Careline team can help answer your questions.
If you have any questions please call the Careline on 0800 528 5757
or via our online
Does Heinz ever stop making certain products?
From time to time, we discontinue a product from our
range, usually because of a new recipe development or because it
was a limited edition. We're always reviewing our product ranges,
as well as continually updating and improving our recipes.
Who can answer specific nutritional questions about Heinz
Our team of experienced nutritionists is available to answer your
specific nutritional questions. Call one of the Careline team with
your question on 0800 528 5757 or complete our online form and we'll get back to you.
Remember, always refer to the label when you're looking for
information on ingredients and nutritional content.
Does Heinz use genetically modified (GM) foods to make its
Heinz remains committed to taking every possible step to ensure
that Heinz varieties remain free from ingredients derived from
genetically modified crops.
Where there is the potential for GM material to be present or
where ingredients are derived from soya or maize, we source non-GM,
identity preserved ingredients through carefully audited suppliers.
In addition, independent testing is carried out.
If I go abroad, will I be able to buy Heinz products in
As a worldwide Company you will find an international range of
Heinz products in many countries. While you're abroad, you may find
a limited number of well-known English products, such as Heinz
Cream of Tomato Soup or Heinz Salad Cream, available in specialist
Where can I get information on feeding my baby?
Visit heinzbaby.co.uk where you'll find lots of
useful information on feeding newborns and weaning them onto
What is lycopene?
Lycopene is the natural red pigment that gives tomatoes their
colour. Evidence suggests it is also a powerful antioxidant with
potential positive health benefits. Most of the lycopene in our
diet comes from tomatoes. To make it easier for your body to absorb
lycopene, eat cooked tomatoes.
Which artificial flavours and preservatives are used in
Where possible we do not use artificial colours, flavourings or
preservatives in our products. Always refer to the label for full
ingredient and nutritional information.
How long can you store an open can of Heinz Beanz? And
can I keep them in the opened tin?
You're best off emptying the contents into a clean
container with an air-tight lid. Keep the container in the fridge
and make sure you eat the beans within two days. Always refer to
the label for storage information. Of course you could try the
Heinz Beanz Fridge Pack™, our first ever re-sealable beans
This exciting innovation allows you to use as many beans as you
like before resealing the screw top and popping the remaining beans
into the fridge to keep fresh for up to five days. There's also a
handy see-through measure on the side, showing if there are
enough beans left to put on toast or partner with a spud!
The 1kg Heinz Beanz Fridge Pack™, which has been shaped so that
it will fit in a fridge shelf or in the fridge door, contains the
equivalent of just under two and a half standard tins of Heinz
Is it true that there is lots of salt in some Heinz
Heinz has reduced and light versions of a number of our most
popular products such as Reduced Sugar and Salt Beanz, Tomato
Ketchup and HP Sauce. These recipes contain no artificial
sweeteners and at least 25% less salt than standard
Heinz has long been committed to progressive salt reduction as
well as an active partnership with the Food Standards Agency and
their salt awareness campaigns. More recently, Heinz signed up as a
Department of Health Responsibility Deal partner on a range of
health and wellbeing measures including salt reduction.
Our Heinz Beanz, Pasta and Soup recipes meet the voluntary
salt targets for 2010, and many of these varieties already meet the
2012 targets as we progressively look to further reduce levels of
salt. Heinz Tomato Ketchup also matches the 2010 salt target while
Heinz Salad Cream and HP Sauce already meet the salt targets for
All our Weight Watchers from Heinz frozen ready meals fall
within the Department of Health Responsibility Deal 2010 target,
with most recipes already with the 2012 target average. All are
within the 2012 maximum target.
We first kicked off our salt reduction work as long ago as 1986,
and since 1997 we have dropped the salt by 40% in Heinz Beanz, 39%
in Cream of Tomato Soup, 63% in pasta shapes, 38% in Heinz Salad
Cream, 51% in HP sauce and 29% in Heinz Tomato Ketchup. They still
provide all the taste, but with considerably less salt.
We continue to offer many of our most popular varieties with
recipes that provide further reductions on salt and sugar vs. our
standard products, but without the addition of artificial sweetners
or salt substitutes. This year we introduced four varieties of
our classic soup favourites including Cream of Tomato, Cream of
Chicken, Cream of Mushroom and Vegetable with Reduce Salt
Our work continues as we drive further salt reductions in line
with changes in consumer taste.
Can Tomato Ketchup bottles be recycled?
Yes. Heinz Tomato Ketchup plastic bottles are made from a plastic
called PET, which is fully recyclable.
Does Heinz supply schools and colleges with company
information for projects?
You'll find plenty of Company information on this site
including a full history of the company, brand information and
When I fill in a form on the site, my postcode gets
Please make sure you have a UK postcode. Also make sure
that if there is the number "0" in your postcode, you are not
typing the letter "O" instead. If you are still having trouble then
please contact our Careline team. Make sure you tell us
the exact nature of the problem, plus the type of computer and
browser version you are using.
What can I do if my supermarket won't take the Internet Coupon you
If you have problems redeeming your coupon at a particular
store, contact us
with details of the store and the reasons why. We'll take it from
Approximately how many beans are there in a
There are approximately 465 beans per standard 415g can.
How many cans of soup are made every minute of every
hour of every day of every week or every month of every
Approximately 1600 cans.
Does soup count towards your 5 a day?
One of your 5 a day equals 80g of vegetables so if a portion of
soup contains 80g vegetables it counts as one of your 5 a day.
Heinz Tomato Soup counts as one of your 5 a day.
What are your company registration details?
H.J. Heinz group trading companies (all registered in
England and Wales):H.J. Heinz Foods UK Limited (company
number 08322668 , VAT no. 645027255), HP Foods Limited
(company number 2251694 , VAT no. 645027255 ), Heinz Single Service
Limited (company number 1749058 , VAT no. 645 0272 55) and H.J.
Heinz Frozen & Chilled Foods Limited (company number 2207650,
VAT no. 645 0272 55); all with registered office address at South
Building, Hayes Park, Hayes, Middlesex, UB4 8AL